Voice and touchscreen assistance
Visitors can ask questions naturally or use a clear visual interface.
Interactive information service
Intelligent information. Natural conversation. Instant assistance.
A conversational information kiosk for reception, enquiries, service discovery and wayfinding—combining voice, touch and visual guidance with organization-approved information.
Core capabilities
Each deployment is configured around the organization’s approved information, operational environment and user roles.
Visitors can ask questions naturally or use a clear visual interface.
Provides approved service details, directions, schedules and location guidance.
Can present useful codes, forms and supporting information at the point of service.
Records permitted enquiry details and connects people with human staff when required.
Operational flow
The interaction begins by voice or touchscreen.
Responses come from the organization’s configured information and workflow rules.
The visitor receives directions, a resource, a recorded request or human assistance.
Operational value
Where it can be applied
Plan a product deployment
Share the intended users, operating conditions and workflow. We’ll help define a practical product configuration.