Always-available enquiry handling
Responds consistently to configured questions about services, products, availability and locations.
Product portfolio
Conversational business operations
AI WhatsApp Business Assistant
Turn everyday customer conversations into intelligent workflows.
A multilingual customer assistant for WhatsApp that handles common enquiries, bookings, availability, product information, lead capture and follow-up while enabling human handover.
Core capabilities
What the product is designed to do.
Each deployment is configured around the organization’s approved information, operational environment and user roles.
Bookings and lead capture
Collects permitted details and connects conversation with appointment or sales workflows.
Multilingual conversation
Helps businesses communicate naturally with customers across supported languages.
Human handover and follow-up
Escalates nuanced conversations and supports reminders or approved follow-up journeys.
Operational flow
From requirement to useful action.
A customer sends a message
The assistant identifies intent from a natural WhatsApp conversation.
Business rules guide the response
Approved information and configured workflows determine the next action.
The conversation progresses
The assistant answers, captures a lead, records a request or transfers the customer to a person.
Operational value
What it helps improve.
Respond faster to routine enquiries
Capture opportunities consistently
Serve multilingual customers
Let human teams focus on higher-value conversations
Where it can be applied
Configured for the environment.
Retail and services
Hospitality
Education
Healthcare administration
Property enquiries
Multi-branch businesses
Responsible deployment
Promotional communication must follow customer consent, applicable law and current WhatsApp and Meta platform requirements.
Plan a product deployment
Let’s shape AI WhatsApp Business Assistant around your real environment.
Share the intended users, operating conditions and workflow. We’ll help define a practical product configuration.